After Hours is any service time required from AMC Technology (AMC) before or after AMC's regular business hours
For AMC's regular business hours, see hours of business in our support overview: Regular Business Hours
If after discussing the service requirement with your AMC SE it is deemed after hours time would be required, AMC will issue a quote for the time specified.
AMC sells after hour services in 4 hour blocks
If you do not have your SE's contact information you may open an AMC support ticket through the support portal by clicking the Help Desk menu above. If you do not have a login for the portal, please send an email to email@example.com or fill out our contact form with your name and your company name: Contact AMC form