Suggested by Steve Haskell – New
When agents do outbound calling it is required by some clients, that the adapter will associate the object that is viewed first (object from where the call was placed), and link the task to that object. Then list each object viewed after that in first viewed to last viewed order, so an agent can change the association if needed.
Currently the AMC adapter associates the last object viewed, and lists objects in last viewed to first viewed order. Outbound agents have to manually change each task.