Suggested by Ian McLean – Accepted
Currently when logging into the softphone if a user enters an invalid password they receive a "Request Timeout" error. This is confusing as it does not accurately reflect the reason for the error. Please have invalid password entry return an "Invalid Password" error.
I agree that error messages should be meaningful. But in the case of user credential authentication specific error messages are not appropriate. Returning "Invalid Password" could confirm a user name for an intruder. a default response such as "Login failed: check user name and password" is more appropriate.