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Ken Rush Solution Engineer

Ken Rush

Joined: 2/28/2022

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  • Display Cisco Finesse Queue Statistics within DaVinci Agent UI Toolbar.

    Tue, 22 Mar 2022 14:33:18 GMT – Product Suggestions – New 

    Customers (NSE) would like agents to be able to view Finesse queue information from within the DaVinci Agent Toolbar, so they do not need to have a parallel Finesse session open at the same time they are working within DaVinci.

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