We would like to be able to require a disposition when an advisor skips or closes a call
Currently(188.8.131.52) within the Adapter, a user can call an outside line, and then conference this call with another user.
A session is created with all of the callers involved, beneath each calling session there are purple buttons.
If the originating caller hits the purple phone Icon, a Drop Party Error popup is received.
If the user hits the red phone Icon below the entire session, which is also active, they are allowed to drop out of the call.
We would like for the purple phone Icon either to drop the caller out of the call, or be unavailable to avoid causing the Drop Party Error